Job Description

THE CLIENT

Our client is a highly successful New York-based family office and investment firm led by entrepreneurial founders with a strong focus on innovation, operational excellence, and long-term growth. The organization operates with a collaborative, high-touch approach and is currently evolving its support function by creating specialized Executive Assistant and Personal Assistant positions. This is a unique opportunity to become a trusted partner to a sophisticated family and play a critical role in managing their personal, household, and lifestyle needs.

THE ROLE

The firm is seeking an experienced Personal Assistant / Household Manager to serve as a true right hand to the Principal and family. This is a highly dynamic position that combines household management, staff oversight, event planning, travel coordination, project management, and day-to-day lifestyle support. The successful candidate will act as a trusted partner, ensuring both family and household operations run seamlessly while delivering a high-touch level of service.

This role offers significant autonomy and ownership and is ideal for someone who enjoys solving problems, managing multiple moving pieces, and building strong relationships with a variety of stakeholders.

Key responsibilities include:

• Overseeing day-to-day household operations across multiple residences
• Managing and coordinating household staff, including house managers, nannies, housekeepers, and external vendors
• Planning and executing family events, dinners, celebrations, and special occasions from concept through completion
• Managing guest lists, invitations, vendor relationships, catering, entertainment, and event logistics
• Handling complex family travel arrangements, itineraries, and logistics
• Managing projects related to residences, vendors, and ongoing household initiatives
• Serving as the primary point of contact for household staff, contractors, and service providers
• Supporting children's schedules, activities, and related logistics as needed
• Conducting research, sourcing vendors, and identifying solutions to household and lifestyle needs
• Providing high-level personal support to the Principal and family while anticipating needs and resolving issues proactively
• Ensuring smooth communication between the family, household staff, and office team

THE CANDIDATE

The ideal candidate is emotionally intelligent, highly resourceful, and capable of managing competing priorities with professionalism and discretion. They will have a natural ability to build relationships with individuals from a variety of backgrounds and personalities while maintaining a calm, solutions-oriented approach.

Key qualities include:

• Previous Personal Assistant, Household Manager, Lifestyle Manager, or Family Office experience
• Experience overseeing household staff and external vendors
• Experience planning and coordinating events, entertaining, and hospitality-related activities
• Exceptional organizational and project management skills
• Strong communication skills with the ability to build trust and credibility
• High EQ and the ability to navigate sensitive situations with discretion
• Proactive, anticipatory mindset with strong problem-solving capabilities
• Comfort operating independently and taking ownership of responsibilities
• Flexible and adaptable approach to changing priorities and schedules
• Professional, polished, and service-oriented demeanor
• Willingness to be responsive outside traditional business hours when necessary

THE COMPENSATION AND BENEFITS

• Hybrid role with time split between the Midtown Manhattan office, the family's residence, and other locations as needed
• Base salary: $130,000-$150,000, with flexibility for exceptional candidates
• Discretionary bonus
• Excellent benefits package
• High level of autonomy and ownership
• Significant long-term growth opportunity within a highly successful family office environment

Joss Search is proud to be an Equal Opportunity employer, passionately supporting and promoting equality, diversity and inclusion. We are committed to building an inclusive culture, respecting our individual differences and bringing our community together

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